Goot11 takes your personal information very seriously. This privacy policy explains how we collect, store, and protect your data — fully transparently.
Welcome to goot11 (https://goot11.app). goot11 has been built as a trusted and secure platform for betting enthusiasts in Bangladesh. Your privacy is not a formality to us — it is the foundation of everything we do.
This Privacy Policy explains: what types of information we collect, why we collect it, how it is stored, who we share it with (and who we don't), and what rights you have over your own data. By using the goot11 platform, you are considered to have accepted this Privacy Policy.
This document was written in Bengali for the convenience of Bangladeshi users. In the event of a legal dispute, the English version shall prevail.
In Summary: Your data is used solely to provide and improve our services. goot11 never sells your personal information or shares it with third parties without your permission.
Goot11 only collects information that is strictly necessary to provide you with our services and to keep the platform secure. We never collect data beyond what is needed.
Personal Identity Information:
Financial Information:
Automatically Collected Information:
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Mobile Number | Login, OTP, Payment | Yes |
| Email Address | Notifications & Account Recovery | Yes |
| NID/Passport | KYC Verification & Fraud Prevention | For Withdrawals |
| IP Address | Security & Geographic Restrictions | Automatic |
| Betting History | Service Improvement & Legal Compliance | Automatic |
Goot11 uses your information only for specific, legitimate purposes. We never use your data in ways you have not consented to or that are not outlined in this policy.
You can unsubscribe from promotional messages at any time. However, transaction notifications and security-related messages cannot be disabled, as they are an essential part of managing your account.
Goot11 never sells your personal data. In limited circumstances, certain information may be shared with specific third parties — always for the purpose of maintaining the quality of your service.
Who It May Be Shared With:
Important: Before sharing any information with a third party, goot11 ensures that they comply with appropriate data protection standards and will not use your data for any other purpose.
For any data transfers outside Bangladesh, international data protection standards are followed and adequate safeguards are ensured in the recipient country.
Goot11 uses industry-leading security technology to protect your personal information and financial data. The following measures are always active:
Your role in protecting your data matters too. Use a strong password, never share it with anyone, and always log out after using an unfamiliar device. goot11 will never ask for your password or OTP via email or SMS.
Every registered user on goot11 has the following rights over their personal data. To exercise any of these rights, please contact our support team.
You have the right to know and view what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your data after account closure, unless we are required by law to retain it.
You can request that we stop using your information for specific purposes.
You may request a copy of your data in a machine-readable format.
You can object to your information being used for marketing or profiling purposes.
Goot11 retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.
| Data Type | Retention Period |
|---|---|
| Account Information (Active Accounts) | For the duration of the account |
| Account data (closed accounts) | 5 Years After Closure |
| Financial Transaction Records | Minimum 7 years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Cookies & Session Data | 30 days to 2 years |
| Support communication records | 3 Years |
Once the designated retention period ends, your data is securely deleted or anonymized so that you can no longer be identified.
Goot11 is strictly for users aged 18 and above. We do not knowingly collect information from minors or allow them to use the platform.
A note for parents: If you suspect your child has created an account on goot11, please contact us immediately. We will act promptly and delete any collected data associated with that account.
Goot11 may update this privacy policy from time to time. Revisions may be made due to changes in our services, new legal requirements, or security improvements.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have any concerns, please get in touch with us:
Data Request: To request a copy of your data or have it deleted, send an email with your account number and identity verification details. We will respond within 30 days.
Goot11 doesn't just follow the rules — we believe transparency is the best security.
Every transaction and piece of personal information you share is protected by 256-bit SSL encryption. No hacker or third party can access your data.
Goot11 never sells your name, number, or transaction details to advertisers or third parties. That's a firm policy.
NID or passport information submitted for identity verification is stored in an encrypted database and can only be accessed by authorized personnel.
We only collect what's necessary to provide our services. Requesting or storing data beyond that goes against our policy.
Goot11 operates in compliance with GDPR — the highest international standard for data protection — giving Bangladeshi users an added layer of security.
For any data-related requests or complaints, our dedicated team responds within 72 hours — in Bengali.
Bet with confidence on goot11, knowing your data is fully secure. Get a 100% bonus on your first deposit — for new members only.